AI in IT Operations (AIOps) Market Size to Reach USD 47.37 Billion in 2032
The AI in IT Operations (AIOps) market size was USD 12.49 Billion in 2024 and is expected to register a revenue CAGR of 18.4% during the forecast period
January 11th, 2025 – The increasing rate of business digital transformation owing to internet penetration are further contributing to the demand generation of AI in IT Operations (AIOps) market. According to the International Telecommunication Union (ITU), 68% of the world’s population, or 5.5 billion people, will use the Internet by 2024. Companies are using AI in IT Operations (AIOps) to automate important operational functions including performance monitoring, workload scheduling, and data backup. The rapid use of AIOps for automating IT operations is fueling market revenue growth. Globally, information technology sectors are using AIOps to manage IT infrastructure.
Growing demand for AI in IT Operations (AIOps) in DevOps, as well as continuous integration and delivery (CI/CD) pipelines for quicker resolution of important operational tasks, is expected to drive growth prospects over the projection period. In DevOps and CI/CD pipelines, AIOps improves issue management by detecting and correlating abnormalities in real-time across various environments. AIOps has the capacity to accelerate deployment cycles and contribute to overall system stability, which is predicted to boost market revenue growth by 2032.
Generative AI is becoming a prominent market trend in the AI for IT Operations (AIOps) industry. Generative-AI-enabled AIOps are rapidly being used in industries such as electricity and energy, as well as banking, financial services, and insurance (BFSI), to handle massive amounts of operational data utilising large language models (LLMs) to prevent possible risks and downtime.
However, concerns regarding data privacy and security with AI-driven automation are projected to limit the market revenue development of AI in the IT Operations (AIOps) industry. AIOps systems rely heavily on vast amounts of data for analysis, pattern recognition, and decision-making, raising worries about data security, compliance, and possible cyber attacks.
Key Highlights:
- AIOps platform segment contributed largest revenue share in 2024. Rapid implementation of an AIOps platform for monitoring, managing, and optimizing complex activities is expected to contribute significantly to market revenue in 2024. AIOps technologies assist organizations in allowing seamless data gathering, event correlation, and root cause investigation, which are critical for minimizing downtime and increasing system efficiency.
- Cloud based segment is expected to register fastest revenue growth over the forecasted period. Cloud-based AIOps solutions use machine learning and artificial intelligence (AI) algorithms to correlate data in real time, discover anomalies, and do predictive analytics. These skills are widely used by sectors to manage and distribute workloads, and they are predicted to have a large market revenue share by 2032.
- Healthcare segment contributed significant revenue share in 2024. The increasing integration of AIOps into Internet of Medical Things (IoMT) devices and telehealth services is likely to drive market revenue growth over the forecast period. Healthcare organizations are rapidly embracing AIOps solutions to deal with the increased complexity of IT systems that serve vital applications like electronic health records (EHR), telemedicine platforms, and medical device interfaces.
- Asia Pacific is expected to register significant revenue growth by 2032. Increased implementation of AIOps across sectors to optimize DevOps operations is likely to drive market revenue development in this region. Asia Pacific is a major information technology (IT) services export center.
- Governments in this region are encouraging foreign direct investment (FDI) to boost innovation and attract global corporations to invest in their country. According to the United Nations (UN) Trade Development, foreign investments averaged USD 220 billion each year between 2021 and 2023, reinforcing ASEAN’s status as a top FDI destination among emerging countries for three years in a row.
- Some major companies in the AI in IT Operations (AIOps) market report include IBM Corporation, Dynatrace LLC, Splunk Inc, BMC Software, Inc., Hewlett Packard Enterprise Development LP, ServiceNow, Inc., Cisco Systems, Inc., Microsoft Corporation, Dell Inc., ScienceLogic, Kyndryl Inc., Riverbed Technology, Selector Software, Inc.
- On 19th November 2024, prominent key competitor of AIOps market Selector Software, Inc. successfully closed USD 33 million Series B funding round, led by New York City-based venture capital firm Ansa Capital. Selector’s total funding surpasses USD 66 million with this new investment.
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Navistrat Analytics has segmented AI in IT Operations (AIOps) market in the areas of component, deployment model, organization size, application, end-use and region:
- Component Outlook (Revenue, USD Billion; 2022-2032)
- AIOps Platform
- AIOps Services
- Professional Services
- Managed Services
- License & Maintenance Services
- Deployment Model Outlook (Revenue, USD Billion; 2022-2032)
- On-premise
- Cloud
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Organization Size Outlook (Revenue, USD Billion; 2022-2032)
- Large Enterprises
- Small & Medium Enterprises (SMEs)
- Application Outlook (Revenue, USD Billion; 2022-2032)
- Application Performance Management (APM)
- Infrastructure Management
- Network and Security Management
- Real-Time Analytics
- Business Process Automation
- Others
- End-Use Size Outlook (Revenue, USD Billion; 2022-2032)
- IT and Telecommunications
- Banking, Financial Services, and Insurance (BFSI)
- Healthcare
- Retail and E-Commerce
- Power and Energy
- Media and Entertainment
- Manufacturing
- Government
- Others
- Regional Outlook (Revenue, USD Billion; 2022-2032)
- North America
- U.S.
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Spain
- Benelux
- Nordic Countries
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- South Korea
- Australia
- Taiwan
- Oceania
- ASEAN Countries
- Rest of APAC
- Latin America
- Brazil
- Rest of LATAM
- Middle East & Africa
- GCC Countries
- South Africa
- Israel
- Turkey
- Rest of MEA
- North America

