Crowdsourced Delivery Service Market Size to Reach USD 39.9 billion in 2032
The crowdsourced delivery service market size was USD 11.3 billion in 2024 and is expected to register a revenue CAGR of 17.4% during the forecast period
April 19th, 2025 – The growth of the e-commerce industry is growing exponentially, owing to the increasing global internet penetration. According to the International Telecommunication Union (ITU), globally, 68% of the population, or 5.5 billion people, will be using the Internet in 2024. Consumers globally are increasingly adopting online shopping, as a result, the e-commerce and omnichannel businesses are experiencing rising demand for crowdsourced delivery service. This surge has amplified the need for faster and more efficient delivery solutions.
Rising demand for sustainable supply chains is further emerging as a key driver of revenue growth in the crowdsourced delivery service market. Aggregator platforms are increasingly adopting green logistics strategies to enhance their brand image and meet consumer expectations. Last-mile delivery is a major contributor to emissions. According to the World Economic Forum (WEF), emissions from urban last-mile deliveries in the top 100 cities are projected to rise by over 30% by 2030, potentially reaching 25 million tons of CO₂ annually if no action is taken.
Rapid urbanization is driving a strong opportunity for the crowdsourced delivery services market. According to the United Nations (UN), 55% of the global population lives in urban areas, and it is projected to reach 68% by 2050. Crowdsourced delivery provides businesses with hyperlocal delivery solutions without owning their own delivery fleet. Independent and peer-to-peer (P2P) delivery network also offers real-time route optimization, which can fulfill same-day and next-day delivery demands more efficiently.
However, the crowdsourced delivery service market is facing challenges in several areas, such as labor rules, minimum wage compliance, and insurance. The United States’ Fair Labor Standards Act (FLSA) established a regulation that delivery people be paid at least 1.5 times their usual wage for any hours worked exceeding 40 per week.
Key Highlights of the Crowdsourced Delivery Service Market Report:
- The two-wheeler segment accounts for the largest revenue share of the crowdsourced delivery service market size in 2024. Rising demand for instant and same-day delivery is supporting the growth of this segment. Two-wheelers are associated with lower operational and maintenance costs, as a result, the e-commerce companies are highly adopting this model to reduce the overall cost of operations. Also, several companies are introducing sustainable transportation, the electric scooters are being widely used to deliver goods with the global shift toward sustainable logistics.
- Businesses segment is expected to register a significant revenue growth (CAGR) of 24.8% by 2032. Globally business across sectors such as such as retail, food & beverage, grocery, and pharmaceuticals are increasingly adopting crowd shipping model in order to reduce dependency of delivery and logistic costs. Also, this model offers to scale operation during peak hours without the requirement of capital investments.
- The pharmaceutical segment is expected to register significant revenue growth by 2032. The growing need for fast medicine delivery is expected to support the revenue growth of the market. Pharmaceutical and medicine companies are leveraging this strategy for the quick delivery of life-saving drugs.
- Moreover, the need for quick and efficient pharmaceutical delivery for geriatric people are further anticipated to scale the market over the projected period. According to the World Health Organization (WHO), by 2050, the global population of individuals aged 60 and above is projected to reach 2.1 billion.
- Asia Pacific is emerging as the fastest-growing region in the crowdsourced delivery service market. The rapid expansion of e-commerce platforms and a rising youth population are expected to generate demand in this region. According to the United Nations (UN), the region is home to approximately 60% of the global youth population, accounting for nearly 750 million individuals aged 15 to 24. E-commerce players in this region are actively adopting crowdsourced delivery strategies to enhance the service levels of online retail.
- Some major companies in the global crowdsourced delivery service market report include Deliveroo PLC (U.K.), Postmates Inc. (U.S.), Amazon.com, Inc., United Parcel Service of America, Inc. (U.S.), GoShare Inc. (U.S.), Roadie, Inc. (U.S.), Yango Group (China), Dada Nexus Ltd (China), Pickupp Pte Ltd (Singapore), Redwood Logistics (U.S.).
- On 21st May 2024, Parts Town, a food service equipment OEM parts provider, partnered with Roadie, Inc. to provide same-day delivery to its clients. This agreement will allow Parts Town customers to get genuine OEM replacement parts faster and more conveniently with increased same-day delivery.
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Navistrat Analytics has segmented the crowdsourced delivery service market into the areas of delivery type, customer type, delivery model, application, and region:
- Delivery Type Outlook (Revenue, USD Billion; 2022-2032)
- On-Demand Delivery
- Same-day Delivery
- Next-day Delivery
- Scheduled Delivery
- On-Demand Delivery
- Customer Type Outlook (Revenue, USD Billion; 2022-2032)
- Individuals
- Businesses
- Delivery Model Outlook (Revenue, USD Billion; 2022-2032)
- Two-Wheelers
- Vehicles
- Bicycles
- Pedestrian
- Application Outlook (Revenue, USD Billion; 2022-2032)
- E-Commerce
- Food and Beverage (F&B)
- Retail Stores
- Logistics and Courier
- Pharmaceutical
- Others
- Regional Outlook (Revenue, USD Billion; 2022-2032)
- North America
- U.S.
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Spain
- Benelux
- Nordic Countries
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- South Korea
- Singapore
- Oceania
- ASEAN Countries
- Rest of APAC
- Latin America
- Brazil
- Rest of LATAM
- Middle East & Africa
- GCC Countries
- South Africa
- Israel
- Turkey
- Rest of MEA
- North America